Customer Service - Self Storage Manager

Public Storage•Frisco, TX

About The Position

Public Storage is hiring a Self Storage Manager to work independently across multiple locations. The role involves working both indoors and outdoors, helping customers find suitable storage solutions, and supporting the day-to-day operation and upkeep of storage facilities. The position pays $15.50 per hour, with the opportunity to earn performance-based bonuses. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week are eligible for full-time benefits.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and recommend suitable options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments, including making reminder and collection calls when required.
  • Travel between properties or conduct other work-related tasks using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
  • Walk around facilities, including climbing stairs and opening large doors.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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