Customer Service - Self Storage Manager

Public Storage • Forney, TX

11d

About The Position

Public Storage is hiring a Self Storage Manager to work independently across multiple locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The job also involves cleaning and daily maintenance of interior areas and exterior grounds.

The position pays $15.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees traveling between properties or for other work-related tasks can receive mileage reimbursement.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Contact customers with payment reminders and make collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed