Customer Service - Self Storage Manager

Public Storage • Channelview, TX

18d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. The role includes both indoor and outdoor work and focuses on helping customers find appropriate storage solutions, maintaining property readiness, and supporting daily business operations. The position pays $14.50 per hour. Schedules are flexible and full-time, with work between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. Employees working an average of 20 or more hours may become eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors and perform facility maintenance tasks.

Responsibilities

• Assess customers’ storage needs and recommend appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between properties or conduct other work-related tasks using a personal vehicle.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed