Customer Service - Self Storage Manager

Public Storage•Eagle, ID

About The Position

Public Storage is hiring a Self Storage Manager for work at multiple locations. Managers work independently both indoors and outdoors, help customers determine their storage needs, recommend storage options, and sell packing and moving supplies. Daily work also includes inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, helping customers stay current on payments, and making reminder and collection calls when needed. The role includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Requirements

  • Customer-service-centered sales experience; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and for other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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