Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The work also includes cleaning and daily maintenance of interior areas and exterior grounds. The role pays $18.00 per hour. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week are eligible for full-time benefits. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and/or conduct work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and recommend suitable options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current on payments, including making reminder and collection calls when required.
- Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for work-related travel
- Opportunity to earn performance-based bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
