Customer Service - Self Storage Manager

Public Storage•West Columbia, SC

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. Employees who average 20 or more hours per week are eligible for full-time benefits. The listed pay is $13.50 per hour.

Requirements

  • Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
  • Valid driver’s license.
  • Personal vehicle for travel between work locations and other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities and spend up to 50% of work time outdoors, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Clean and maintain the property, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.
  • Walk around facilities, including climbing stairs and opening large doors.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • On-site company housing at many locations, subject to performance and tenure eligibility.
  • Opportunity to earn performance-based bonuses.
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