Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Self Storage Manager to work independently across multiple locations, both indoors and outdoors. The role involves helping customers identify their storage needs, recommending storage options and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments, including reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The schedule is flexible and full-time, with work hours between 9:30 a.m. and 6 p.m.; weekend hours end at 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. The role pays $16.00 per hour, with opportunities to earn performance-based bonuses. Mileage is reimbursed for travel between properties or other work-related tasks.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, including spending up to 50% of work time outdoors, climbing stairs, and opening large doors.
Responsibilities
- Assess customers’ storage needs and recommend suitable options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers keep their accounts current, including making reminder and collection calls when required.
- Travel between multiple work locations and conduct other work-related business using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
