Customer Service - Self Storage Manager

Public Storage•Denver, CO
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role includes working both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours ending at 5 p.m. The advertised pay is $21.00 per hour. Mileage reimbursement is provided for travel between properties and other work-related tasks. Performance-based bonuses are available.

Requirements

  • Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and recommend solutions.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments, including making reminder and collection calls when required.
  • Travel between properties or conduct other work-related tasks using a personal vehicle.
  • Clean and maintain interior areas, including sweeping and mopping.
  • Maintain exterior grounds and curb appeal by keeping them clean and free of debris.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for work-related travel.
  • Opportunity to earn performance-based bonuses.
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