Customer Service - Self Storage Manager

Public Storage • Catonsville, MD

8d • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, both indoors and outdoors. The role involves helping customers determine their storage needs, recommending storage options and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, manage cash drawers and bank deposits, and help customers stay current on payments through reminders and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees must be able to travel between work locations using their own vehicle and may receive mileage reimbursement for work-related travel. The advertised pay is $17.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Own and use a vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of working time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed