Customer Service - Self Storage Manager

Public Storage • Norwood, OH

8h • Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves helping customers identify storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, manage cash drawers and bank deposits, and contact customers about payments and collections when needed. The role also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customer storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between properties and other work locations or work-related tasks using a personal vehicle.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed