Customer Service - Self Storage Manager

Public Storage•Pickerington, OH

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options and selling packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, perform cash-drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls. The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees must travel between work locations or conduct other work-related business using their own vehicle; mileage reimbursement is provided. Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. The stated hourly wage is $15.00.

Requirements

  • Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and recommend storage options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments, including making reminder and collection calls when required.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between properties and perform other work-related tasks using a personal vehicle.

Benefits

  • Medical, dental, and vision benefits, with full-time benefits eligibility for employees averaging 20 or more hours per week.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties and other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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