Customer Service - Self Storage Manager

Public Storage•Savannah, GA

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role combines customer service and sales with facility operations, and involves working both indoors and outdoors. Managers assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. They inspect storage units, audit cash drawers, make bank deposits, follow up on overdue payments, and help maintain clean facilities and grounds. Employees travel between work locations using their own vehicle, with mileage reimbursement provided for qualifying travel.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.

Responsibilities

  • Assess customers’ storage needs and recommend suitable storage options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between properties and conduct other work-related tasks using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Walk around facilities, including climbing stairs and opening large doors.

Benefits

  • Medical, dental, and vision benefits for employees working an average of 20 or more hours per week.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
  • Flexible schedules.
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