Customer Service - Self Storage Manager

Public Storage • Edgewater, MD

11d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. The role includes time both indoors and outdoors and focuses on helping customers with storage needs, maintaining unit availability, and supporting daily business operations. The position offers $17.00 per hour and flexible, full-time schedules between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees who average 20 or more hours per week are eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Personal vehicle available for travel between work locations and/or other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of the time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments and make reminder and collection calls when required.
• Travel between properties or conduct other work-related tasks using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed