Self Checkout Clerk

Hy-Vee, Inc. • Lincoln, NE

3d • Onsite

About The Position

The Self-Checkout Clerk helps keep the front end of the store running smoothly by guiding customers through self-checkout and providing assistance when needed. The role combines friendly customer service with knowledge of register operations to make checkout quick, accurate, and enjoyable. This is a fast-paced retail store position involving time on your feet throughout the shift. Training is provided, and employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

• Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
• Work effectively as part of a team to deliver a positive customer experience.
• No education or experience requirements; training is provided.

Responsibilities

• Greet customers warmly and provide prompt, friendly service.
• Assist customers at self-checkout lanes, explain how to use the equipment, and help ensure orders are processed accurately and efficiently.
• Scan products, process orders, occasionally bag items, and properly handle tenders and coupons.
• Operate the cash register as needed and process payments including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise when needed.
• Follow local, state, and federal guidelines regarding WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
• Assist courtesy personnel and support drive-up and carry-out services as needed.
• Stay informed about item lookup and department numbers, product features, weekly ad price changes, and sale items.
• Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and help customers find items when requested.
• Keep the register and self-checkout area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
• Verify register balances at the beginning and end of shifts where applicable.
• Communicate on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
• Remain aware of surroundings to support store safety and security.
• Assist store management with displays and decorations for promotions and events as needed.
• Assist in other store areas and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed