Self Checkout Clerk

Hy-Vee • Lincoln, NE

1d • Onsite

About The Position

The Self-Checkout Clerk supports the front end of the store by guiding customers through self-checkout and providing assistance as needed. The role combines friendly customer service with register operations to help ensure that checkout is efficient, accurate, and enjoyable. The position is in a fast-paced retail store environment and requires working on your feet throughout the shift. Training is provided; no education or experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• Understand and follow verbal or demonstrated directions.
• Communicate supply needs orally or in writing.
• Work effectively as part of a team to deliver a good customer experience.
• Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning or sanitation duties.
• Complete a pre-employment drug screen.

Responsibilities

• Provide prompt, friendly customer service, greet customers, learn their names, and make interactions positive.
• Assist customers at self-checkout lanes, explain how to use the equipment, and ensure orders are processed accurately and efficiently.
• Scan products, process orders, occasionally bag items, and properly handle tender and coupons.
• Operate the cash register accurately when needed and process cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
• Follow local, state, and federal requirements concerning WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
• Assist courtesy personnel and support drive-up and carry-out service as needed.
• Stay informed about item look-up and department numbers, item features, weekly ad price changes, and sale items.
• Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and take customers to requested items.
• Keep the register and self-checkout area clean, maintain adequate supplies, and report improper cash levels in the cash drawer.
• Verify register balances at the beginning and end of shifts where applicable.
• Communicate clearly on the intercom or telephone, answer customer questions, and follow up with appropriate personnel as needed.
• Remain aware of surroundings to support store safety and security.
• Assist store management with displays and decorations for special promotions and events as needed.
• Assist in other store areas and take on special projects as assigned.
• Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed