Self Checkout Clerk

Hy-Vee•Gretna, NE

6d•Onsite

About The Position

The Self-Checkout Clerk helps keep the store’s front end running smoothly by assisting customers with self-checkout, operating registers when needed, and delivering friendly, efficient service. The role involves guiding customers through checkout, scanning and processing orders, handling payments and coupons, and supporting other store and customer-service tasks. No education or experience is required; training is provided.

Requirements

Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team.
Frequently stand and walk throughout the shift.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning or sanitation duties.
Complete a pre-employment drug screen.

Responsibilities

Greet customers, provide prompt and friendly service, and make each interaction positive.
Assist customers at self-checkout, explain how to use the equipment, and ensure orders are processed accurately and efficiently.
Scan products, process orders, occasionally bag items, and properly handle tenders and coupons.
Operate the cash register as needed and process payments, including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
Follow applicable local, state, and federal requirements for WIC, food stamps, and sales of tobacco, liquor, and lottery tickets.
Assist courtesy personnel and support drive-up and carry-out service as needed.
Stay informed about item and department numbers, product features, weekly ad price changes, and sale items.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and help customers locate items.
Keep register and self-checkout areas clean and supplied, and report improper cash levels in the drawer.
Verify register balances at the beginning and end of shifts where applicable.
Communicate using the intercom or telephone, answer customer questions, and follow up with appropriate personnel.
Remain aware of surroundings to support store safety and security.
Assist store management with displays and decorations for promotions and events as needed.
Help in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.