About The Position

The Security Supervisor oversees security staff and facility coverage at a homeless-family residential program. The role directs staff, visitors, and clients to appropriate destinations; answers questions about services; maintains records of people entering and leaving the premises and unusual occurrences; and ensures required incident documentation is completed. The supervisor also oversees facility security procedures, fire safety activities, and daily alarm-system inspections. The position schedules and assigns security staff to posts and tours, trains newly appointed staff, and coordinates with the Director of Homeless Services Program. The supervisor also meets with the Assistant Director for group supervision and facilitates meetings with security monitor staff. The role requires availability for double shifts and flexible shifts, and participation in monthly staff meetings and training seminars.

Requirements

  • High school diploma.
  • F-80 certification required.
  • Three years of previous experience as a security officer.
  • Demonstrated sensitivity and experience with and/or knowledge of homelessness in disenfranchised communities, including LGBTQ+ and/or HIV-affected individuals, elderly people, and individuals with substance abuse and/or mental health issues.
  • Experience working in a 24-hour residential facility.
  • Ability to work with minimum supervision and as a team player.
  • Availability to work double shifts and flexible shifts.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Direct staff, visitors, and clients to requested destinations and answer questions about services.
  • Maintain a security log documenting personnel and visitors entering and leaving the premises and any unusual occurrences.
  • Supervise facility security staff and ensure appropriate coverage in coordination with the Director of Homeless Services Program.
  • Train newly appointed security staff in maintaining the security log, the mail system, delivery intake, security procedures, and fire safety processes.
  • Schedule and assign security staff to designated posts and tours to protect personnel and secure the premises.
  • Conduct fire drills and maintain the fire drill log as directed.
  • Inspect the alarm system daily.
  • Ensure required incident-related documentation is completed in accordance with URI and DHS requirements.
  • Participate in monthly staff meetings and training seminars.
  • Meet with the Assistant Director for group supervision and facilitate meetings with security monitor staff.
  • Perform additional functions as assigned by the Director.
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