Security Supervisor - Homeless Families (F-80 Required)

Urban Resource Institute (URI)•New York, NY

About The Position

The Security Supervisor oversees security staff and coverage at a facility serving homeless families. The role directs staff, visitors, and clients; provides information and directions about services; maintains security and incident records; and helps protect personnel and the premises. The supervisor trains and schedules security staff, conducts fire drills, checks alarm systems, and coordinates with program leadership. The position requires availability for doubles and flexible shifts, as well as participation in staff meetings, training, and supervision.

Requirements

  • High school diploma.
  • F-80 certification required.
  • Three years of previous experience as a security officer.
  • Sensitivity to, and experience with and/or knowledge of, homelessness in disenfranchised communities, including LGBTQ and/or HIV-affected individuals, older adults, and people with substance abuse and/or mental health issues.
  • Experience working in a 24-hour residential facility.
  • Ability to work with minimal supervision and as a team player.
  • Availability to work doubles and flexible shifts.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Direct staff, visitors, and clients to requested destinations.
  • Answer questions and provide directions about services.
  • Maintain a security log of personnel and visitor movements and unusual occurrences.
  • Supervise facility security staff and ensure appropriate coverage in coordination with the Director of Homeless Services Program.
  • Train newly appointed security staff on security logs, the mail system, delivery intake, security procedures, and fire safety processes.
  • Schedule and assign security staff to posts and tours to protect personnel and secure the premises.
  • Perform additional functions as assigned by the Director.
  • Conduct fire drills and maintain the fire drill log as directed.
  • Inspect the alarm system daily.
  • Ensure completion of incident-related documentation required by URI and DHS.
  • Participate in monthly staff meetings and training seminars.
  • Meet with the Assistant Director for group supervision and facilitate meetings with security monitor staff.
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