Shift Supervisor-Homeless Services

Services For The Underserved, Inc. • New York, NY

9d • Onsite

About The Position

S:US is seeking a Shift Supervisor for a families-with-children shelter in the Bronx, located at 240 E 178 Street, Bronx, NY 10457. The Shift Supervisor oversees staff and facility operations, including supervision, scheduling, work assignments, documentation, and training. The role is also responsible for coordinating fire safety procedures and inspections, conducting client intakes, completing incident reports, and maintaining visitor logs. The supervisor may cover residential aide or custodial duties when those employees are absent.

Requirements

• F-80 certification required.
• High school diploma or GED required.
• At least 2 years of experience in security or building maintenance required.
• Ability to provide crisis intervention using strong interpersonal skills, maturity, and responsibility.
• Experience in office management and/or staff supervision required.
• Experience working in a large residential or institutional setting with a special needs population required.
• Strong writing, interpersonal, and organizational skills required.

Nice To Haves

• New York State driver's license.
• Bilingual English/Spanish speaking ability.

Responsibilities

• Conduct ongoing individual supervisory meetings and provide feedback regarding job performance.
• Perform building inspections.
• Coordinate work schedules, timesheets, and requests for time off.
• Coordinate staff work assignments.
• Review paperwork and documentation, including Security Log and Maintenance Work Order Log books.
• Coordinate security and maintenance staff training, development, and evaluation.
• Fulfill residential aide and/or custodial duties when those staff members are absent, as required.
• Coordinate the fire safety plan and train staff on fire safety procedures and building evacuation.
• Coordinate monthly fire drills and maintain fire drill logs.
• Inspect the building periodically for fire safety hazards or violations and check fire prevention systems, including the centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers.
• Coordinate and document servicing and inspections of fire safety equipment.
• Complete intakes with new clients.
• Complete incident reports.
• Maintain visitor log books.
• Perform other duties as assigned.

Benefits

• Health and wellness resources.
• Generous paid time off.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED