Case Manager-Homeless Services

Services For The Underserved, Inc.•New York, NY

2d•$46,000 - $51,500•Onsite

About The Position

S:US is seeking a Case Manager for its men’s shelter in Brooklyn, located at Blake Avenue, Brooklyn, New York, NY 11208. The Case Manager provides comprehensive case management and supportive social services to homeless clients, helping them work toward permanent affordable housing. The position includes client assessment, service planning, referrals, counseling, documentation, crisis response, and support with housing applications and interviews. The role requires a schedule that includes some weekend and evening hours. The position is performed in person.

Requirements

Bachelor’s degree in a human services field.
Two years of experience working with a homeless population.
Ability to work with a culturally diverse population.
Maintain CPR/First Aid certification.

Nice To Haves

Familiarity with the NYC public school system.
Experience in a residential setting, group work, tenant organization, case management, referrals, and/or community outreach.

Responsibilities

Conduct intake with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures.
Conduct and document psychosocial, vocational/educational, and housing assessments.
Document supportive social services and client progression or regression toward securing permanent affordable housing accurately and promptly.
Prepare housing applications and assist clients with the application and interview process.
Monitor and assess changes in clients’ behavior or appearance.
Facilitate group and individual counseling, workshops, psychoeducation, and recreational activities.
Conduct room and dorm visits or inspections to assess personal hygiene, room cleanliness, and activities of daily living skills.
Provide comprehensive case management to an assigned caseload.
Develop initial service plans and conduct reviews as needed for an assigned caseload.
Refer assigned clients to in-house and community-based medical, mental health, and supportive social services as appropriate.
Ensure clients attend meals and maintain appropriate nutritional intake.
Provide crisis intervention and address emergency situations as appropriate.
Assist with building evacuations during fire drills and emergencies.
Monitor client medication compliance and collaborate with nursing staff in monitoring compliance.
Refer clients to appropriate community resources as needed.
Maintain CPR/First Aid certification.
Maintain accurate, complete, and timely client chart documentation in accordance with DHS, OTDA, other funder, and S:US standards.
Facilitate and document client discharges and transfers.
Attend staff meetings, case conferences, group supervision, and trainings, and escort clients to housing interviews as needed.
Comply with S:US employee policies, procedures, protocols, corporate compliance policies, and New York State Department of Social Services rules, regulations, and statutes.