Shift Supervisor-Homeless Services

Services for the Underserved•Bronx, NY
•Onsite

About The Position

S:US is seeking a Shift Supervisor for its families-with-children shelter in the Bronx. The role supervises security and maintenance staff, supports staff development and scheduling, and helps maintain the building and its safety procedures. The supervisor may also perform residential aide or custodial duties when those staff members are absent. The position is responsible for coordinating fire-safety planning and training, conducting and documenting fire drills and inspections, and arranging servicing and inspections of fire-safety equipment. Other duties include completing client intakes and incident reports and maintaining visitor logs.

Requirements

  • F-80 certification required.
  • High school diploma or GED required.
  • At least 2 years of experience in security or building maintenance required.
  • Ability to provide crisis intervention using good interpersonal skills, maturity, and responsibility.
  • Experience in office management and/or staff supervision required.
  • Experience working in a large residential or institutional setting with a special-needs population required.
  • Strong writing, interpersonal, and organizational skills required.

Nice To Haves

  • New York State driver's license preferred.
  • Bilingual English/Spanish speaking preferred.

Responsibilities

  • Conduct ongoing individual supervisory meetings and provide feedback on job performance.
  • Conduct building inspections.
  • Coordinate work schedules, timesheets, time-off requests, and work assignments.
  • Review paperwork and documentation, including Security Log and Maintenance Work Order Log books.
  • Coordinate security and maintenance staff training, development, and evaluation.
  • Perform residential aide and/or custodial duties when those employees are absent, as required.
  • Coordinate the fire-safety plan and train staff on fire-safety procedures and building evacuation.
  • Coordinate monthly fire drills and maintain fire-drill logs.
  • Inspect the building periodically for fire-safety hazards or violations and check fire-prevention systems, including the centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers.
  • Coordinate and document servicing and inspections of fire-safety equipment.
  • Complete intakes with new clients.
  • Complete incident reports.
  • Maintain visitor log books.
  • Perform other duties as assigned.

Benefits

  • Health and wellness resources.
  • Generous paid time off.
  • Professional development.
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