Security Supervisor

HAYMARKET CENTER•Chicago, IL

82d•$47,000 - $55,000•Onsite

About The Position

The Security Supervisor is responsible for providing a safe and guest friendly environment for employees, clients, visitors, and vendors of Haymarket Center. This role ensures the protection of facilities, properties, employees, and guests of Haymarket Center, while promoting a positive guest/client experience and upholding the organization's standards, mission, and values. The supervisor must maintain a professional manner, presence, and appearance at all times while on premises, arrive for scheduled shifts on time and in proper attire, and prevent unauthorized individuals from accessing facility areas.

Requirements

Able to work in adverse weather conditions.
Able to walk up and down steep stairs.
Able to write details incident reports with facts.
Must have flexible availability including weekends, evening and holidays.
Possess a minimum of 2-3 years security management experience.
Strong verbal communication skills and demonstrated ability to work well under pressure.
Will have the ability to enforce departmental policies and procedures with fairness and consistency and have prior supervisory experience.
Have knowledge of radio communication protocol.
Be familiar with basic safety and fire regulations and have prior experience in conflict resolution.
Working knowledge of PC software programs (Microsoft Office) and email programs.
Obtain Fire Guard Certificate/PERC card.
Experience in CCTV and reviewing footage.
Conducting a proper investigation.
Obtain AED/ CPR certification.
Must be receptive to working outside in inclement weather and extreme temperatures.
Ability to lift 25 pounds.
Ability to stand and move about the theater throughout the duration of the shift.
Ability to walk stairs and complete daily rounds.
Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

Responsibilities

Ensure protection of facilities, properties, employees and guests of HC.
Promote positive guest/client experience. Uphold commitment of standards, mission and values.
Maintain professional manner, presence, and appearance always while on premises
Arrive for scheduled shift on time and in proper attire as directed.
Prevent access to any areas of the facility by any unauthorized individuals.
Accompany the Security TL to briefings and implement house approved requests from management.
Conduct security for pre-event meetings to inform security of pertinent event information and assign Security to designated posts.
Serve as a security escort and respond to security assistance calls during performances.
Be prepared to implement and direct security staff during any Emergency Operations procedures (evacuation plan) through on-going training and drills. Assist Security TL and first responders during Emergency situations.
Assist Security TL in law enforcement functions in and around facility, including traffic direction and public safety.
Lock/unlock facility doors according to scheduled requirements.
Assist in scheduling security for facility and make recommendations for staff adjustments according to needs of the facility, as directed.
Verify all security staff timesheets are correct and submit to Payroll.
Keep accurate account of security staff attendance and monitor staff tardiness, call-offs, and no shows.
Oversees Scheduling, Time and Attendance and Payroll by actively utilizing company systems i.e. Paylocity.