Security Supervisor

Little River Casino Resort • Eastlake, MI

3d • $0 - $43,964 • Onsite

About The Position

The Security Supervisor oversees daily operations and personnel within the Security Department to help ensure a safe and secure environment for guests, Team Members, and Little River Casino Resort property. The role provides leadership, responds to incidents, ensures policy compliance, and serves as the primary contact for Security operations during the assigned shift. The position works collaboratively with internal departments and external partners while maintaining accountability, professionalism, and effective communication.

Employment conditions include passing a pre-employment drug test, including marijuana; a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission; a Resort background check to meet position eligibility requirements; and successful completion of a 90-day introductory period. The individual must not have a history or involvement that could be considered a liability to the Resort, such as harassment, theft, violence, or integrity issues. Team Members are responsible for complying with Resort policies and Tribal Gaming Regulations.

Requirements

• High school diploma or GED.
• At least 3 years of security experience.
• At least 2 years of security supervisory or lead experience.
• Demonstrated ability to lead, direct, and evaluate personnel.
• Experience with incident reporting, investigations, emergency response, and conflict resolution.
• Must have or obtain First Aid and CPR certification within 60 days of employment.
• Valid driver’s license and eligibility for coverage under the company’s insurance policy.
• Michigan TAM certification or ability to obtain it within 60 days of employment.
• At least 21 years of age.
• Strong computer skills, including experience with word processing, databases, and spreadsheets.
• Strong organizational, written, and verbal communication skills and professional telephone etiquette.
• Guest service, interpersonal, and teamwork skills to maintain quality service delivery.
• Accuracy, attention to detail, problem-solving skills, and ability to maintain confidentiality.
• Ability to manage multiple tasks independently and professionally, cooperate with all departments, and handle extensive paperwork.
• Ability to operate office equipment such as computers, fax machines, and copiers.
• Ability to work a flexible schedule, including nights, weekends, holidays, extended hours, and overtime as operational needs require.
• Ability to meet the stated physical demands, including standing, walking, sitting, bending, repetitive motion, lifting, and responding to security situations.
• Must pass the required pre-employment drug test, Gaming Commission licensing background investigation, and Resort background check, and successfully complete a 90-day introductory period.
• Must not have a history or involvement considered a liability to the Resort, including harassment, theft, violence, or integrity issues.

Nice To Haves

• Prior experience in a casino security environment.
• Previous experience in a casino, hospitality, law enforcement, military, or comparable security environment.
• Experience working with a Tribally run casino and/or resort.
• A documented and verifiable combination of education and experience may be substituted for degree requirements.

Responsibilities

• Oversee daily Security Department operations and personnel during the assigned shift.
• Help maintain a safe and secure environment for guests, Team Members, and Resort property.
• Provide leadership and direct, evaluate, develop, and mentor personnel.
• Respond to incidents and support investigations, emergency response, and conflict resolution.
• Ensure compliance with policies and applicable Tribal Gaming Regulations.
• Serve as the primary contact for Security operations during the assigned shift.
• Collaborate with internal departments and external partners.
• Maintain accountability, professionalism, effective communication, confidentiality, accurate records, and required paperwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED