Security Supervisor - 39861

Harvard Protection Services, LLC•Norristown, PA

6d•$20

About The Position

Harvard Protection Services is seeking a Security Supervisor to support its goal of providing high-quality security and life safety services. The supervisor provides professional, customer-focused protection for people and property while leading security employees at an assigned facility or building. The role includes overseeing service quality, personnel operations, staff development, customer interactions, facility procedures, emergency response, and incident documentation. Duties may vary by customer location.

Requirements

State- or municipality-mandated security officer licenses.
Minimum high school diploma, GED, or equivalent.
Must have a security guard license or be able to obtain one within an acceptable period.
Reliable means of communication and transportation.
Strong interpersonal communication skills.
Ability to write routine correspondence, including log entries, incident reports, and other reports.
Ability to work in a fast-paced, customer-service environment.
Good time-management skills and ability to prioritize and problem solve.
Ability to work independently and in a team environment.
Excellent computer skills, including Microsoft Office.

Nice To Haves

Verifiable and successful supervisory experience and advanced education and/or certifications are preferred.
Previous contract security, law enforcement, military, or customer service experience is helpful.

Responsibilities

Inspect, train, coach, mentor, and lead security personnel to ensure services meet customer expectations and contract requirements.
Handle operational functions, including scheduling, overtime management, reviewing daily logs and incident reports, and staff training and development.
Recommend positive and negative personnel actions for directly supervised staff.
Maintain a professional demeanor while leading staff and assisting customers, employees, and guests.
Maintain a visible presence in the assigned facility or building.
Monitor the environment and detect suspicious or unsafe activity.
Answer phones professionally.
Learn, lead, and enforce facility or building policies and procedures within the limits of the position.
Follow and coordinate established emergency response, action-planning, and response procedures.
Conduct preliminary incident investigations and write reports to ensure accurate documentation.
Prepare reports on accidents, incidents, and suspicious activities as required.