Security Supervisor

Loews Hotels & Co•Miami Beach, FL

36d•Onsite

About The Position

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Associate’s degree in Criminal Justice, Security Management, or a related field
Minimum of 3 years of experience in security management or a related role
Proven ability to lead and manage a team effectively
Strong understanding of safety regulations and emergency response procedures
Excellent verbal and written communication skills

Nice To Haves

Certification in security management (e.g., Certified Protection Professional - CPP)
Experience in hospitality or resort security
Familiarity with surveillance systems and security technology
Proficient in conflict resolution and crisis management techniques
Previous experience collaborating with law enforcement agencies
Multilingual abilities to enhance communication with diverse guests

Responsibilities

Oversee daily security operations to ensure a safe and secure environment for guests and staff
Monitor surveillance systems and conduct regular property inspections
Lead, train, and mentor security team members, fostering professionalism and accountability
Respond promptly to security incidents, emergencies, and guest concerns with effective solutions
Collaborate with local law enforcement and emergency response teams as needed
Conduct thorough investigations of incidents and prepare detailed reports for management
Implement and enforce security protocols, policies, and procedures to protect guests and property
Coordinate with other departments to ensure seamless communication regarding safety issues
Provide excellent customer service, addressing guest inquiries and concerns with professionalism
Organize and conduct security drills and training sessions to enhance team preparedness
Maintain accurate records of security activities and incidents for compliance and accountability
Stay updated on current security trends and best practices to continually improve operations
Assist in developing a comprehensive risk management strategy for the resort
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned