SUPERVISOR

BCC Hospitality Services LLC•Miami, FL

19d

About The Position

The Security Supervisor oversees the security team to provide a secure environment for guests and team members. The role suits someone who enjoys interacting with people and building connections with warmth and an engaging personality. EAST Miami describes its culture as dynamic, open to feedback, supportive, and sustainability-minded, with an emphasis on curiosity, creativity, and individual initiative.

Requirements

3–5 years of security experience in a supervisory-related capacity.
Good verbal and written communication skills in English.
Ability to work independently and as part of a team.

Nice To Haves

Class D License.
CPR Certificate.

Responsibilities

Supervise all on-duty security personnel, including the dispatcher; coordinate assignments and brief officers on the day’s activities.
Compile information and file written reports.
Patrol hotel property to protect guests, employees, and hotel assets.
Answer house calls and assist guests and employees with safety, security, and hotel operations.
Initiate and follow up on investigations of crimes against property or persons.
Assist sick or injured guests and employees and ensure reports are documented and appropriately handled.
Initiate investigations; write incident and accident reports; monitor investigations through timely conclusion; and document appropriate follow-up and contacts with guests, visitors, and employees.
Monitor security policies, programs, and procedures for compliance with internal policies, licensing requirements, and applicable government security requirements, policies, and directives.