Supervisor - Security

CHRISTUS Health•San Antonio, TX

About The Position

The Security Supervisor is a uniformed, working supervisor who provides supervisory assistance to the Armed Manager of Security on safety and security matters. The role combines supervising Security Officers with performing the duties of an armed Security Officer. It supports organizational planning, staffing, budgeting, audits, surveys, in-depth investigations, and the development and implementation of policies. The supervisor must be flexible with work hours and able to rotate between facilities, including traveling when necessary. The position oversees security activities to help maintain a safe and secure environment for patients, visitors, associates, facilities, properties, equipment, and other CHRISTUS Health assets. It supports consistent compliance with administrative, departmental, corporate, governmental, and accreditation policies and requirements. The supervisor assists the Armed Security Manager with scheduling, policy development and implementation, and daily department operations; supports associate evaluations and applicant certification; and serves as a training officer for new Security Officers. The role also serves as the Security team lead for regulatory compliance requirements.

Requirements

High school diploma or equivalent required.
Basic computer and report-writing skills required.
Excellent written and verbal communication skills.
Ability to handle multiple tasks and prioritize.
Flexibility in hours and ability to rotate between facilities, including travel when necessary.
For positions in Texas or New Mexico, an active Level Three Security Officer commission is required. Texas commission certification must be with the Texas Department of Public Safety Private Security Bureau (TDPSPSB); New Mexico commission must be with the New Mexico Private Investigations Advisory Board.
For positions in Louisiana, an active Louisiana Armed Security License is required.
Texas new hires who have completed the TDPSPSB security commission course must be eligible to obtain their commission within 90 days of employment. They may not carry a weapon on duty until the commission card is active and in their possession and the CHRISTUS Vice President of Security has issued a letter authorizing them to carry.
New Mexico new hires who have completed the New Mexico Private Investigations Advisory Board Level Three training requirements must be eligible to obtain their commission within 90 days of employment. They may not carry a weapon on duty until the commission card is active and in their possession and the CHRISTUS Vice President of Security has issued a letter authorizing them to carry.
Louisiana new hires with an active Louisiana Security License may not carry a weapon on duty until the CHRISTUS Vice President of Security has issued a letter authorizing them to carry.
Complete Verbal De-escalation training within 60 days of hire.
Complete Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training before a letter authorizing weapon carry is issued.
Successfully complete all pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, California Psychological Inventory (CPI), Police and Public Safety Selection Report (PPSSR), Personal Experience Inventory (PEI), and a clinical interview by a third-party psychologist.
Submit to random drug-test screening.
Maintain a valid state driver's license.

Nice To Haves

Associate degree preferred.
At least five years of supervisory experience in security or law enforcement preferred.
Law enforcement experience preferred.
Previous healthcare security experience preferred.

Responsibilities

Supervise security activities to maintain a safe and secure environment for patients, visitors, associates, facilities, properties, equipment, and other CHRISTUS Health assets.
Maintain consistency with administrative and departmental policies regarding behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
Schedule, monitor, evaluate, counsel, and motivate Security associates.
Direct Security associates toward teamwork and productivity to achieve departmental and hospital goals and objectives.
Develop, support, and ensure compliance with administrative and corporate policies, procedures, and guidelines, as well as requirements of governmental and accreditation organizations.
Maintain personal growth and development and keep abreast of new services, policies, procedures, and other matters that support efficient Security operations.
Assist the Armed Security Manager with departmental scheduling, policy development and implementation, and daily Security Department operations.
Assist with associate evaluations and certification of applicants.
Serve as a training officer during the orientation and training of new Security Officers.
Serve as Security team lead for regulatory compliance requirements.
Perform the duties of an armed Security Officer while supervising other Security Officers.
Rotate between facilities and travel when necessary.
Perform other duties as assigned.