Security Supervisor - Full Time

Trump Miami Resort Management LLC• Doral, FL, US, FL

2d•Onsite

About The Position

Perform supervisory, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and associates.

Requirements

Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency situations.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Ability to follow written and or verbal instructions.
Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
Ability to climb stairs and ladders at a rapid pace.
Ability to perform duties within extreme temperature ranges.
Prior law enforcement, security or military experience.
High School Diploma.

Nice To Haves

Additional language ability preferred.

Responsibilities

Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
Evaluate situations and make logical decisions on how to proceed and direct work.
Supervision of shift.
Maintain order in the hotel; deal with door lock problems coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, associates, patrons and property.
Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift.
Supervise and coordinate all fire safety issues.
Conduct training and selection of all deputy fire safety directors.
Be familiar with all applicable laws and codes to ensure proper compliance.
Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
Administer CPR and First Aid.
Supervise all investigations performed on shift.
Provide accurate information to inquirers for directions and hours of operations.
Receives, record and secure found property.
Research and respond to guests inquiries for lost property.
Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus.
Escort guests and associates as required to parking lots.
Make recommendations and assist in decisions regarding staffing levels, and discipline on shift.
Other duties as assigned by Director.