Security Shift Supervisor - Full Time

Allied Universal•Delphi, IN

About The Position

Allied Universal is hiring a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range. The position requires a valid driver's license and may involve safely operating a vehicle.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent, or five years of verifiable experience.
  • Possess effective written and oral communication and interpersonal skills, and be able to interact professionally with personnel at all levels and the general public.
  • Use initiative and independent judgment within established guidelines.
  • Frequently prepare written reports and logs in neat, legible handwriting.
  • Read and understand operating procedures and instructions.
  • Meet any licensing requirements imposed by applicable state or local laws and regulations; licensing may be required before employment.
  • For driving positions, possess a valid driver's license and at least one year of driving experience; maintain a clean driving record, including no major violations in the last 36 months, no more than one accident in the last 24 months, and no more than one minor moving violation in the last 24 months; meet company minimum insurance requirements; and safely operate a required vehicle.
  • Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Display exceptional customer service and communication skills.
  • Handle common and crisis situations at the client site calmly and efficiently.

Responsibilities

  • Supervise and coordinate quality service delivery during an assigned shift at a customer site.
  • Serve as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift.
  • Provide coaching, recognition, and discipline within the approved empowerment range.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Prepare written reports and logs.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Paid orientation and training.
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