Security Site Supervisor - Full Time

Allied Universal • San Francisco, CA

10d

About The Position

Allied Universal Services is hiring a Security Site Supervisor to supervise and coordinate delivery of quality services on a specific shift at an assigned customer site. The supervisor serves as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within approved empowerment guidelines.

The supervisor enforces contract standards and company policies, administers site safety programs addressing site-specific hazards, and uses scheduling and billing software to produce and interpret reports for effective business management. The position requires handling routine and crisis situations calmly and efficiently, delivering strong customer service, and participating in unemployment hearings as needed. Pay is $39.00 per hour.

Requirements

• High school diploma or equivalent.
• At least 21 years of age.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting, read and understand operating procedures and instructions, and use intermediate computer skills and wireless technology.
• Ability to utilize scheduling and billing software and interpret reports for effective business management.
• Ability to handle common and crisis situations calmly and efficiently and provide exceptional customer service.
• Must successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driving-record check may also be required.
• Licensing requirements may apply under state or local laws and regulations and may be required before employment.
• For driving positions: valid driver's license, at least one year of driving experience, a clean driving record meeting the stated violation and accident limits, insurance meeting company policy, and ability to operate a vehicle safely.
• Ability to work in cold, rainy, snowy, or hot conditions; occasionally lift or carry up to 40 pounds; occasionally climb stairs, ramps, or ladders; and stand or walk on varied surfaces for long periods.

Responsibilities

• Supervise and coordinate quality services on an assigned shift at a customer site.
• Act as a liaison among the site supervisor, Account Manager or Field Operations Manager, and security officers.
• Supervise shift staff and provide coaching, recognition, and discipline within approved empowerment guidelines.
• Enforce contract standards and Allied Universal policies outlined in handbooks and executive memos.
• Administer site safety programs covering site-specific hazards, including vehicle and driving safety where appropriate.
• Use scheduling and billing software and produce, interpret, and act on reports to support effective business management.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.
• Participate in unemployment hearings as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED