Site Supervisor - Full Time

Allied Universal • North Liberty, IN

10d • Onsite

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The role includes managing staffing, scheduling, and on-site training; ensuring contract compliance and required training and screening; and maintaining service quality while keeping overtime within designated limits. The Site Supervisor also handles operational and administrative functions, responds to client requests and emergencies, provides direction to subordinates, and makes recommendations concerning personnel actions, security surveys, post orders, productivity, and cost reduction.

Requirements

• High school diploma or equivalent.
• Ability to pass state-required training or other licensing qualifications.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must possess at least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable and successful supervisory experience in the security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; at least 21 years of age if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving and active-listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data; research, investigate, and compile information; mediate conflict with tact and diplomacy; and write clearly and accurately.
• Teamwork and attention to detail.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee all on-site security functions, including staffing, scheduling, and training personnel assigned to the site.
• Ensure security personnel complete contract-required training and screening.
• Maintain overtime at a minimal level or within requirements designated by Allied Universal.
• Inspect security personnel and their performance to ensure service quality and contract compliance.
• Perform operational and administrative functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations for positive and negative personnel actions for direct reports.
• Respond to client requests.
• Make emergency notifications as required by site Post Orders.
• Direct and instruct subordinates in the performance of their duties.
• Make disciplinary action and commendation decisions pertaining to security personnel.
• Recommend productivity and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Paid orientation and on-the-job training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED