Security Site Supervisor - Armed

Allied Universal • Myakka City, FL

2d • Onsite

About The Position

Allied Universal is seeking an experienced armed Security Site Supervisor for a high-end equestrian center. The supervisor oversees the officers assigned to the site, coordinates delivery of quality services, and serves as a liaison among the customer, Operations Managers, and security officers. The role includes supervising formal events, attending to high-profile customers, and applying strong customer-service, security, and executive-protection knowledge. The supervisor also coaches, recognizes, and disciplines site staff within the approved empowerment range.

Requirements

• At least 21 years of age.
• High school diploma or equivalent.
• Already possess a Class G license.
• Pass a driving-record check.
• Successfully complete a background investigation and drug screen in accordance with applicable law.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally with personnel at all levels and the general public.
• Exceptional customer-service and communication skills.
• Intermediate computer skills to operate wireless technology at client-specific sites.
• Ability to use scheduling and billing software and interpret reports.
• Ability to work Saturdays.
• Ability to work in cold, rainy, snowy, or hot conditions.
• Ability to occasionally lift or carry up to 40 pounds.
• Ability to occasionally climb stairs, ramps, or ladders during a shift.
• Ability to stand or walk on various surfaces for long periods.

Nice To Haves

• Prior law enforcement or military background.
• Exemplary customer-service skills and a firm understanding of security and executive protection for event work.

Responsibilities

• Supervise and coordinate the delivery of quality services to the assigned customer.
• Supervise site officers and serve as a liaison between customers, Operations Managers, and security officers.
• Supervise formal events and attend to high-profile customers.
• Communicate staffing needs to the Operations Manager, potentially using the requisition process and helping identify and interview candidates.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Manage employee performance through coaching, counseling, discipline, performance evaluations, and recognition.
• Ensure employee grievances are heard with support from appropriate branch or regional HR staff.
• Use scheduling and billing software to produce and interpret reports and take appropriate action for effective business management.
• Handle crisis situations at the client site calmly and efficiently.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED