Security Site Supervisor - Armed Government Site

Allied Universal • Honolulu, HI

8h

About The Position

Allied Universal Services is seeking an Armed Security Site Supervisor to supervise and coordinate quality services for an assigned customer. The supervisor serves as a liaison among customers, Operations Managers, and security officers, and supervises site staff by providing coaching, recognition, and discipline within the approved empowerment range.

The role requires meeting site-specific age, education, licensing, background, firearm, experience, communication, computer, and physical requirements. The supervisor also helps manage staffing, training, performance, employee grievances, and site operations. The listed pay rate is $38.00 per hour.

Requirements

• Be at least 21 years old and have a high school diploma, GED, or equivalent.
• Possess a valid State of Hawaii driver's license or a driver's license recognized in Hawaii.
• Meet Hawaii Revised Statutes Chapter 463 security guard licensing requirements and applicable Judiciary access and background requirements.
• Complete a fingerprint-based background investigation and successfully complete required background investigations and drug screening, as permitted by law.
• Meet one qualifying experience path: two years of honorable U.S. Armed Forces service (DD-214 if applicable), or one year of qualifying full-duty law enforcement experience with separation in good standing.
• Be legally eligible to possess, carry, transport, and handle a firearm and ammunition; required firearm licenses, permits, written authorizations, certifications, and qualifications must be current.
• Demonstrate sound judgment, maturity, alertness, professional conduct, strong moral character, and the ability to make decisions under stress.
• Communicate effectively in spoken and written English and interact professionally with all levels of personnel and the general public.
• Demonstrate exceptional customer service and communication skills.
• Have basic computer, clerical, recordkeeping, typing, and access-control system skills, and intermediate computer skills for operating client-specific wireless technology.
• Be able to handle client-site crisis situations calmly and efficiently.
• Be able to use scheduling and billing software to produce reports that require interpretation and action.
• Be able to work in cold weather, rain or snow, or heat.
• Occasionally lift or carry up to 40 pounds and occasionally climb stairs, ramps, or ladders.
• Be able to stand or walk on various surfaces for long periods.
• Complete the initial pre-employment ASG medical and physical examination and be cleared to use an N95 disposable particulate respirator.
• Be physically capable of prolonged standing and walking, emergency response, use of screening equipment, CCTV, handcuffs, a baton, and a firearm, and intervention with violent or disturbed persons.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operations Managers, and security officers.
• Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
• Communicate staffing needs to the Operations Manager, potentially using the requisition process and helping identify and interview candidates.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Manage employee performance through coaching, counseling, discipline, performance evaluations, and recognition.
• Ensure employee grievances are heard with support from appropriate branch or regional Human Resources employees.
• Use scheduling and billing software to produce and interpret reports and take action for effective business management.
• Participate in industry-specific security and safety training programs.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) plan.
• Seven holidays annually paid at time and a half if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED