Security Site Supervisor Armed

Allied Universal•El Reno, OK

About The Position

Allied Universal Services is seeking an Armed Security Site Supervisor to supervise and coordinate the delivery of quality services to an assigned customer. The supervisor serves as a liaison among customers, Operation Managers, and security officers, and supervises site staff by providing coaching, recognition, and discipline within the approved empowerment range. The role includes communicating staffing needs to the Operation Manager, potentially assisting with requisitions and candidate interviews; ensuring officers receive appropriate technical and professional training; managing performance; and ensuring employee grievances are heard with support from branch or regional HR. The supervisor also uses scheduling and billing software to prepare and interpret reports for effective business management. The pay rate is $21 per hour, with weekly pay.

Requirements

  • Be at least 21 years of age.
  • Have a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills, with the ability to interact professionally and effectively with all levels of personnel and the general public.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • Successfully complete a background investigation and drug screen as a condition of employment, in accordance with applicable laws.
  • Demonstrate exceptional customer service and communication skills.
  • Have intermediate computer skills to operate wireless technology at client-specific sites.
  • Be able to handle crisis situations at the client site calmly and efficiently.
  • Be able to use scheduling and billing software to produce and interpret reports.
  • Be able to work in cold weather, rain or snow, and heat.
  • Occasionally lift or carry up to 40 pounds.
  • Occasionally climb stairs, ramps, or ladders during a shift.
  • Stand or walk on various surfaces for long periods.

Responsibilities

  • Supervise and coordinate delivery of quality services to an assigned customer.
  • Act as a liaison between customers, Operation Managers, and security officers.
  • Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
  • Communicate staffing needs to the Operation Manager, including potentially using the requisition process and helping identify and interview candidates.
  • Ensure officers receive appropriate training and develop their technical and professional skills.
  • Conduct performance management, including coaching, counseling, discipline, performance evaluations, and recognition.
  • Ensure employee grievances are heard with assistance from appropriate branch or regional HR employees.
  • Use scheduling and billing software to produce and interpret reports, such as Scheduling Activity and Training Detail reports, and take action for effective business management.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company's 401(k) plan.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Weekly pay.
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