Armed Security Site Supervisor

Allied Universal • Tucson, AZ

3d

About The Position

Allied Universal Services is seeking an Armed Security Site Supervisor to supervise and coordinate quality services for an assigned customer. The supervisor serves as a liaison among customers, Operations Managers, and security officers, and supervises site staff by providing coaching, recognition, and discipline within the approved empowerment range. The role also involves coordinating staffing, training, employee performance, and grievance handling.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills, including the ability to interact professionally with all levels of personnel and the general public.
• Meet applicable state or local licensing requirements, which may be required before employment.
• Successfully complete a background investigation and drug screen in accordance with applicable laws.
• Demonstrate exceptional customer service and communication skills.
• Have intermediate computer skills to operate client-specific wireless technology.
• Be able to handle client-site crisis situations calmly and efficiently.
• Be able to work in cold, rainy, snowy, or hot conditions.
• Occasionally lift or carry up to 40 pounds.
• Occasionally climb stairs, ramps, or ladders during a shift.
• Stand or walk on various surfaces for long periods.

Responsibilities

• Supervise and coordinate the delivery of quality services to an assigned customer.
• Act as a liaison between customers, Operations Managers, and security officers.
• Supervise site staff and provide coaching, recognition, and discipline within the approved empowerment range.
• Communicate staffing needs to the Operations Manager, potentially using the requisition process and assisting with candidate identification and interviews.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Manage employee performance through coaching, counseling, discipline, performance evaluations, and recognition.
• Ensure employee grievances are heard with support from appropriate branch or regional Human Resources employees.
• Use scheduling and billing software to produce and interpret reports and take appropriate action for effective business management.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company 401(k) plan.
• Seven paid holidays annually at time and a half if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED