Security Site Coordinator

INTER-CON SECURITY SYSTEMS INC•Buffalo, NY

12d•$64,000 - $65,000•Onsite

About The Position

The Security Site Coordinator provides day-to-day supervision of security and fire personnel at assigned site(s) and may travel between locations as necessary. The coordinator mentors security supervisors and officers and ensures effective delivery of security and fire protection services. The role oversees compliance with client requirements, site-specific standard operating procedures, company policies, applicable laws and regulations, and safety and fire protection requirements. It evaluates operational risks, staffing, and site coverage; supports personnel selection, onboarding, training, and development; and coordinates schedules to meet contractual and operational requirements. The coordinator works with client management, company leadership, local emergency responders, and public safety agencies to address concerns, recommend improvements, and coordinate emergency response. The position also conducts reviews, audits, and annual site vulnerability assessments; manages corrective action plans and incident documentation; supports loss-prevention initiatives; and helps ensure accurate billing, records retention, and administration of service agreements and labor agreements. It may direct security operations during emergencies, participate in the site emergency response or fire brigade team, assist with incipient-stage fires, and supervise personnel performing fire protection and emergency response functions. Current First Aid and CPR certifications must be maintained.

Requirements

High school diploma or equivalent.
At least two years of progressively responsible experience in security, public safety, military, law enforcement, fire service, or a related field.
Demonstrated understanding of security operations and supervisory practices.
Ability to solve practical problems and carry out responsibilities under general supervision.
Strong organizational skills and ability to manage workload effectively.
Strong analytical skills, including evaluating complex information, developing sound conclusions, and implementing practical solutions.
Planning, organizational, and project management skills.
Effective verbal and written communication skills.
Strong leadership and supervisory abilities, including confidence in making decisions and providing direction.
Ability to act decisively during emergencies and physically respond to medical and emergency incidents.
Ability to support and facilitate organizational change.
Ability to interact effectively with individuals at all levels and across diverse backgrounds and cultures.
Ability to work effectively as a team member and leader.
Strong interpersonal, diplomatic, and conflict-resolution skills.
Ability to work independently and exercise sound judgment.
Working knowledge of access control, security technology, safety systems, and related equipment.
Proficient computer skills, including Microsoft Office applications.

Nice To Haves

Five years of relevant experience is preferred.
Bilingual or multilingual skills are beneficial but not required.

Responsibilities

Supervise security and fire personnel at assigned sites and mentor supervisors and officers.
Ensure compliance with client requirements, site-specific SOPs, company policies and procedures, regulations, and applicable labor agreements.
Evaluate risks and ensure adequate staffing and coverage in line with post orders, regulatory requirements, client expectations, and contractual needs.
Advise management on emergencies and provide guidance so personnel respond according to established procedures.
Research and recommend best practices, process improvements, operational initiatives, workflow improvements, and cost-saving measures.
Interface with client management to discuss security and fire services, identify concerns, make recommendations, and implement corrective actions.
Support theft-prevention and loss-prevention initiatives and track related activities through completion.
Assist with personnel selection, onboarding, development, and retention in compliance with applicable laws and regulations.
Develop and maintain security staffing schedules and ensure personnel are trained and qualified for assigned duties.
Coordinate with regional and corporate security leadership about operational progress, issues, and consistent policy application.
Conduct quarterly and annual reviews using compliance and quality assurance processes; maintain corrective action plans and recommendations.
Conduct annual site vulnerability assessments and recommend improvements to operations, policies, procedures, and technology applications.
Ensure accurate billing and invoicing and conduct periodic audits for compliance.
Monitor regulatory, safety, and fire protection compliance.
Develop and maintain effective communication with local emergency responders and public safety agencies.
Maintain records and documentation in accordance with company retention policies and client requirements; protect confidential information.
Prioritize simultaneous assignments and operational demands and organize work to implement responsibilities and projects effectively.
Respond to site emergencies and direct security operations as necessary.
Respond to fire emergencies as part of the site's emergency response or fire brigade team and assist in controlling or extinguishing incipient-stage fires using appropriate equipment.
Ensure incidents are reported, documented, investigated, and communicated according to company and client procedures; identify trends and track corrective actions to completion.
Maintain current First Aid and CPR certifications.
Ensure the hot work permit process is properly administered and documented.
May supervise personnel performing fire protection and emergency response functions.