Security Site Coordinator (88487)

Inter-Con Security Systems•Buffalo, NY

10d

About The Position

The Security Site Coordinator provides day-to-day supervision of security and fire personnel at assigned sites and may travel between locations as necessary. The coordinator mentors security supervisors and officers while ensuring effective delivery of security and fire protection services. The role reports to designated site leadership and company management. The coordinator ensures compliance with client requirements, site-specific procedures, company policies, applicable regulations, and labor agreements. Responsibilities include assessing risks and staffing needs, managing schedules, supporting personnel selection and development, coordinating with clients and company leadership, and overseeing incident response and documentation. The position also includes conducting quality assurance reviews and vulnerability assessments, monitoring regulatory and fire protection compliance, auditing billing and invoicing, and maintaining required records and corrective action plans. The coordinator may respond to emergencies and direct security operations, provide guidance during incidents, and participate in the site emergency response or fire brigade team. This includes assisting with incipient-stage fires using appropriate equipment, maintaining current First Aid and CPR certifications, and ensuring hot work permits are properly administered and documented.

Requirements

High school diploma or equivalent.
At least two years of progressively responsible security, public safety, military, law enforcement, fire service, or related experience.
Demonstrated understanding of security operations and supervisory practices.
Ability to solve practical problems and carry out responsibilities under general supervision.
Strong organizational skills and ability to manage workload effectively.
Strong analytical skills, including evaluating complex information, developing sound conclusions, and implementing practical solutions.
Planning, organizational, and project management skills.
Effective verbal and written communication skills.
Strong leadership and supervisory abilities, including confidence making decisions and providing direction.
Ability to act decisively during emergencies and physically respond to medical and emergency incidents.
Ability to support and facilitate organizational change.
Ability to interact effectively with people at all levels and across diverse backgrounds and cultures.
Ability to work effectively as a team member and leader.
Strong interpersonal, diplomatic, and conflict-resolution skills.
Ability to work independently and exercise sound judgment.
Working knowledge of access control, security technology, safety systems, and related equipment.
Proficient computer skills, including Microsoft Office applications.

Nice To Haves

Five years of relevant experience preferred.
Bilingual or multilingual skills are beneficial but not required.

Responsibilities

Ensure compliance with client requirements, site-specific Standard Operating Procedures, company policies and procedures, and applicable regulations.
Evaluate risks and ensure adequate staffing and coverage, including compliance with post orders and client expectations.
Advise management about emergencies and ensure personnel respond in accordance with established procedures.
Recommend best practices, process improvements, and operational initiatives, and ensure company policies are implemented.
Interface with client management about security and fire services, concerns, recommendations, and corrective actions.
Support theft and loss prevention initiatives and track related activities through completion.
Assist with personnel selection, onboarding, development, and retention.
Provide emergency response guidance and ensure personnel respond appropriately to incidents and emergencies.
Develop and maintain security staffing schedules to meet contractual and operational requirements.
Ensure personnel are appropriately trained and qualified for assigned duties.
Coordinate with regional and corporate security leadership regarding operational progress and issues and consistent policy application.
Conduct quarterly and annual reviews using established compliance and quality assurance processes; maintain corrective action plans and recommendations.
Conduct annual site vulnerability assessments and recommend operational, policy, procedural, and technology improvements.
Ensure accurate billing and invoicing and conduct periodic compliance audits.
Monitor regulatory, safety, and fire protection compliance.
Coordinate communication with local emergency responders and public safety agencies.
Administer client service agreements, company policies, and applicable labor agreements consistently.
Maintain records and documentation in accordance with retention policies and client requirements, and protect sensitive information.
Prioritize multiple assignments and operational demands; recommend workflow, reporting, efficiency, and cost-saving improvements.
Respond to site emergencies and direct security operations as necessary.
Participate in the site's emergency response or fire brigade team and assist in controlling or extinguishing incipient-stage fires using appropriate equipment.
Ensure incidents are reported, documented, investigated, and communicated according to company and client procedures; identify trends and track corrective actions to completion.
Maintain current First Aid and CPR certifications.
Ensure the hot work permit process is administered and documented properly.
May supervise personnel performing fire protection and emergency response functions.