Security Shift Supervisor - Armed

Allied Universal • Orlando, FL

2d

About The Position

Allied Universal Services is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services during a specific shift at an assigned customer site. The supervisor acts as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. They supervise staff on the assigned shift and provide coaching, recognition, and discipline within the approved empowerment range.

The position includes communicating staffing needs, ensuring officers receive appropriate training, helping address employee grievances with HR and management support, and administering job safety analyses and site-specific safety programs. The supervisor also assists with management of uniforms, equipment, supplies, and vehicles, including inventories and maintenance checklists.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills, including the ability to interact professionally and effectively with personnel at all levels and the general public.
• Meet licensing requirements that may apply under state or local laws and regulations; licensing may be required before employment.
• Successfully complete a background investigation and drug screen in accordance with applicable laws.
• Demonstrate exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative wireless technology at client-specific sites.
• Be able to work in various environments, including cold weather, rain or snow, and heat.
• Occasionally lift or carry up to 40 pounds.
• Occasionally climb stairs, ramps, or ladders during a shift.
• Stand or walk on various surfaces for long periods.

Responsibilities

• Supervise and coordinate quality service delivery on the assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise shift staff, providing coaching, recognition, and discipline within the approved empowerment range.
• Communicate shift staffing needs to the Account Manager or Operations Manager.
• Ensure officers receive appropriate training and develop technical and professional skills.
• Help ensure employee grievances are heard, with support from district or region HR employees and the Account or Operations Manager.
• Administer job safety analyses and safety programs covering site-specific hazards, including vehicle and driving safety as appropriate to corporate procedures.
• Assist the Account or Operations Manager with uniforms, equipment, supplies, and vehicles, maintaining appropriate inventories and maintenance checklists.
• Handle crisis situations at the client site calmly and efficiently.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED