Security Shift Supervisor - Armed

Allied Universal • Tempe, AZ

12d

About The Position

Allied Universal Services is hiring an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. The supervisor serves as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. They supervise staff on the assigned shift and provide coaching, recognition, and discipline within the approved empowerment range. The role also involves coordinating staffing, training officers, supporting employee grievance resolution, administering safety programs, and helping manage account equipment and supplies.

The position pays $26.19 per hour and requires at least two years of security experience, including at least two years of security experience on the City of Tempe Security contract without breaks in service. Pre-employment requirements also include at least two years of law enforcement, military police, or corrections experience; CPO; supervisory experience; and a valid driver’s license meeting Allied Universal’s driver policy requirements.

Requirements

• At least 21 years of age.
• High school diploma or equivalent.
• At least two years of law enforcement, military police, or corrections experience.
• At least two years of security experience.
• At least two years of security experience on the City of Tempe Security contract without employment breaks in service.
• CPO qualification.
• Supervisory experience.
• Valid driver’s license meeting Allied Universal’s driver policy requirements.
• Effective written and oral communication and interpersonal skills, with the ability to interact professionally and effectively with personnel at all levels and the general public.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate innovative wireless technology at client-specific sites.
• Ability to handle client-site crisis situations calmly and efficiently.
• Ability to work in cold weather, rain, snow, or heat.
• Ability to occasionally lift or carry up to 40 pounds.
• Ability to occasionally climb stairs, ramps, or ladders during a shift.
• Ability to stand or walk on various surfaces for long periods.
• Successful completion of a background investigation and drug screen, in accordance with applicable federal, state, and local laws.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Responsibilities

• Supervise and coordinate quality service delivery on the assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise officers on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Communicate shift staffing needs to the Account Manager or Operations Manager.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Help ensure employee grievances are heard, with support from appropriate district or regional HR staff and the Account or Operations Manager.
• Administer job safety analyses (JSAs) and safety programs that outline site-specific hazards for officers, including vehicle and driving safety as appropriate to company procedures.
• Assist the Account or Operations Manager with uniforms, equipment, supplies, and vehicles, maintaining appropriate inventories and maintenance checklists.
• Handle crisis situations at the client site calmly and efficiently.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED