Security Shift Supervisor - Day Shift

Allied Universal • Kansas City, MO

21d

About The Position

Allied Universal Services is seeking a Security Shift Supervisor to supervise and coordinate quality services on a specific shift at an assigned customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role supervises staff on the assigned shift and provides coaching, recognition, and discipline within the approved empowerment range. The position requires security experience or prior law enforcement or military experience, strong communication and customer service skills, and the ability to handle common and crisis situations calmly and efficiently.

Requirements

• At least 2 years of security experience, or prior law enforcement or military experience.
• At least 18 years of age.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs legibly and frequently.
• Ability to read and understand operating procedures and instructions.
• Meet applicable state and/or local licensing requirements, which may be required before employment.
• For driving positions: valid driver's license, at least 1 year of driving experience, a clean driving record meeting the stated violation and accident limits, required insurance, and ability to safely operate a vehicle.
• Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations at a client site calmly and efficiently.
• Exceptional customer service and communication skills.

Responsibilities

• Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
• Serve as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise assigned-shift staff and provide coaching, recognition, and discipline within the approved empowerment range.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Use client-specific wireless technology and computer systems.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED