Security Shift Supervisor - Armed

Allied Universal•Tempe, AZ

About The Position

Allied Universal Services is hiring an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. They supervise staff on the assigned shift and provide coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • Be at least 21 years of age.
  • Have a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills, with the ability to deal professionally and effectively with personnel at all levels and the general public.
  • Meet licensing requirements that may apply under state or local laws and regulations; licensing may be required before employment.
  • Successfully complete a background investigation and drug screen as a condition of employment, in accordance with applicable laws.
  • Demonstrate exceptional customer service and communication skills.
  • Have intermediate computer skills to operate client-specific wireless technology.
  • Be able to handle client-site crisis situations calmly and efficiently.
  • Be able to work in cold, rainy, snowy, or hot environments.
  • Occasionally lift or carry up to 40 pounds.
  • Occasionally climb stairs, ramps, or ladders during a shift.
  • Stand or walk on various surfaces for long periods.

Responsibilities

  • Supervise and coordinate the delivery of quality services on the assigned shift.
  • Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
  • Provide coaching, recognition, and discipline to staff within the approved empowerment range.
  • Communicate shift staffing needs to the Account Manager or Operations Manager.
  • Ensure officers receive appropriate training and develop technical and professional skills.
  • Ensure employee grievances are heard with support from appropriate HR personnel and the Account or Operations Manager.
  • Administer job safety analyses (JSAs) and safety programs covering site-specific hazards, including vehicle and driving safety where appropriate.
  • Assist the Account or Operations Manager with managing uniforms, equipment, supplies, and vehicles, including maintaining inventories and maintenance checklists.

Benefits

  • Medical, dental, and vision insurance
  • Basic life, AD&D, and disability insurance
  • Company retirement plans
  • Seven paid holidays annually at time and a half if worked
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law
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