Security Shift Supervisor - Armed

Allied Universal • Jacksonville, FL

2d

About The Position

Allied Universal Services is seeking an Armed Security Shift Supervisor to supervise and coordinate quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, the Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff and providing coaching, recognition, and discipline within the approved empowerment range.

This is a full-time position scheduled Monday through Thursday, 2300–0700, with a pay rate of $18.50 per hour. A valid driver’s license is required.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• Have at least 1 year of armed security, law enforcement, or military experience.
• Have a valid driver’s license.
• Possess effective written and oral communication and interpersonal skills, including the ability to interact professionally and effectively with personnel at all levels and the general public.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative wireless technology at client-specific sites.
• Successfully complete a background investigation and drug screen as a condition of employment, in accordance with applicable laws.
• Meet applicable state or local licensing requirements, which may be required before employment.

Responsibilities

• Supervise and coordinate the delivery of quality services on the assigned shift.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise assigned-shift staff, providing coaching, recognition, and discipline within the approved empowerment range.
• Communicate shift staffing needs to the Account Manager or Operations Manager.
• Ensure officers receive appropriate training and develop their technical and professional skills.
• Ensure employee grievances are heard with support from appropriate district or regional HR employees and the Account or Operations Manager.
• Administer job safety analyses (JSAs) and safety programs covering site-specific hazards, including vehicle and driving safety as applicable to corporate procedures.
• Assist the Account or Operations Manager with managing uniforms, equipment, supplies, and vehicles, including maintaining inventories and maintenance checklists.
• Handle crisis situations at the client site calmly and efficiently.

Benefits

• Medical, dental, vision, basic life, accidental death and dismemberment (AD&D), and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED