Security Shift Supervisor - Armed

Allied Universal•Homewood, AL

About The Position

Allied Universal Services is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor acts as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. They supervise staff on the assigned shift and provide coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • Be at least 21 years of age.
  • Have a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills, with the ability to interact professionally and effectively with personnel at all levels and the general public.
  • Meet applicable licensing requirements, which may be required before employment depending on state or local laws and regulations.
  • Successfully complete a background investigation and drug screen as a condition of employment, in accordance with applicable laws.
  • Demonstrate exceptional customer service and communication skills.
  • Have intermediate computer skills to operate client-specific wireless technology.
  • Be able to handle crisis situations at the client site calmly and efficiently.
  • Work in environments including cold weather, rain, snow, or heat.
  • Occasionally lift or carry up to 40 pounds.
  • Occasionally climb stairs, ramps, or ladders during a shift.
  • Stand or walk on various surfaces for long periods.

Responsibilities

  • Supervise and coordinate service delivery on the assigned shift.
  • Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
  • Supervise assigned-shift staff, providing coaching, recognition, and discipline within the approved empowerment range.
  • Communicate shift staffing needs to the Account Manager or Operations Manager.
  • Ensure officers receive appropriate training and develop their technical and professional skills.
  • Ensure employee grievances are heard with support from appropriate district or region HR employees and the Account or Operations Manager.
  • Administer job safety analyses (JSAs) and safety programs that outline site-specific hazards for officers on the assigned shift, including vehicle and driving safety as appropriate to corporate procedures.
  • Assist the Account or Operations Manager in managing uniforms, equipment, supplies, and vehicles used at the account, including maintaining appropriate inventories and maintenance checklists.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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