Security Shift Manager

Prairie Meadows • Altoona, IA

11d • Onsite

About The Position

Prairie Meadows Racetrack and Casino is seeking a Security Shift Manager to lead daily security operations and help safeguard guests, employees, and company assets. The position oversees security supervisors and staff, supports employee development, and ensures security policies and procedures are consistently followed. The Security Shift Manager reports to the Director of Security and assumes responsibility for department operations in the Director’s absence.

Requirements

• High school diploma or GED.
• Three years of related experience and/or training.
• Valid driver’s license, safe driving record, and ability to meet company insurance requirements.
• Iowa Racing and Gaming License.
• Ability to obtain and maintain TIPS and Title 31 certifications.
• Strong written and verbal communication skills, including the ability to prepare accurate reports, interpret procedures, speak effectively to groups, and work with people from diverse backgrounds.
• Ability to solve practical problems, interpret instructions, and perform basic mathematical calculations.
• Regular, reliable attendance.

Responsibilities

• Manage daily security activities across Casino Security, Parking Security, the Security Control Room, and Backside Security.
• Supervise, train, coach, and evaluate security supervisors and employees.
• Plan, assign, and direct work; assist with scheduling; and maintain attendance, vacation, and other personnel records.
• Enforce security policies and procedures and safeguard company assets.
• Address employee concerns, resolve problems, recognize performance, and administer discipline in accordance with company policies.
• Address individuals without the required gaming identification badge in nonpublic areas.
• Report unsafe conditions and injuries promptly, follow safety procedures, and complete required training.
• Deliver exceptional service to guests and coworkers through Prairie Meadows’ JACKPOT guest service standards.
• Promote a respectful workplace through honesty, consideration, and cooperation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED