Security Scheduling Coordinator

Securitas Security Services • Los Angeles, CA

11h • $27 - $28

About The Position

The Security Scheduling Coordinator supervises guarding operations across multiple sites, with a primary focus on supervising Security Officers. The role includes conducting site inspections, ensuring post orders are followed, coaching and training personnel, completing branch administrative procedures, responding to incidents, and providing service coverage when needed.

The coordinator works with Branch management, Field Supervisors, client representatives, and security staff to coordinate schedules and staffing, address service or personnel issues, support client start-ups, contribute to security planning and assessments, and communicate post-order requirements and changes. The role also supports staff orientation, training, development, and retention; reviews reports; assists with payroll and billing information; and performs related administrative duties.

The position requires maintaining professional composure and a compliant, respectful work environment. Work may involve overtime without advance notice, handling confidential information, operating a vehicle for work duties, and working outdoors or using protective equipment depending on the assignment. Physical demands include frequent sitting, standing, and walking, sometimes for extended periods; occasional climbing, reaching, stooping, kneeling, crouching, or crawling; and lifting up to 10 pounds frequently and up to 25 pounds occasionally.

Requirements

• Must be at least 18 years old.
• Must have a reliable means of communication, such as a pager or phone.
• Must have reliable transportation, public or private.
• Must have the legal right to work in the United States.
• Must be able to speak, read, and write English.
• Must have a high school diploma or GED.
• Must be willing to participate in pre-employment screening, including a drug screen and background investigation.
• High school diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
• May be required to hold and maintain any applicable state, county, or municipal Security Officer license.
• Knowledge of security operations and procedures and supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and follow written, oral, or diagrammatic instructions.
• Ability to track and maintain schedule assignments and work effectively as a team member.
• Ability to maintain professional composure in unusual circumstances and use a courteous telephone manner.
• Ability to adapt to different sites and changes in post procedures.
• Ability to write routine correspondence, logs, and reports; good organizational skills.
• Strong customer-service and results orientation, and strong interpersonal skills to interact effectively with clients across social levels and diverse cultures.
• Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and operating controls.
• Ability to communicate clearly by seeing, hearing, speaking, and writing, and to observe and report incidents and direct others.
• Ability to meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to mandatory licensing requirements.

Responsibilities

• Communicate and coordinate with Branch management on scheduling, staffing, equipment, record keeping, and service delivery; meet with management and Field Supervisors to discuss customer service, initiatives, personnel matters, and related issues.
• Meet with Branch management and/or client representatives for status updates and to address actual or potential problems; support client start-ups; provide input to security planning, assessments, and surveys; review post orders and communicate requirements and changes to affected personnel.
• Coordinate with Branch management on staff orientation, training, development, and retention, and ensure staff are treated with dignity and respect.
• Maintain a positive, professional environment in compliance with applicable laws, regulations, policies, and procedures; ensure staff understand and comply with them.
• Inspect assigned client sites to ensure adequate coverage and compliance with post orders; visit client representatives to check satisfaction; cover vacant posts as necessary.
• Review client- and company-required reports for accuracy and timeliness; assist with preparing and submitting payroll and billing information.
• Perform administrative tasks and other duties of a similar nature and scope as required.
• Supervise guarding operations and Security Officers, coach and train personnel, and respond to incidents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED