Scheduling Coordinator

Conifer Health Solutions•Boynton Beach, FL

About The Position

The Surgical Coordinator/Scheduler provides complete pre-operative and post-operative surgical scheduling for an assigned physician. The role coordinates surgical site schedules and appointments for physicians, works with patients to facilitate surgical dates, and aligns surgeon preferences with available resources. It also obtains required authorizations and referrals from primary care physicians, specialists, and insurance companies. Medical office coordination and additional duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience in a medical setting; physician practice experience is preferred.
  • At least 2 years of surgical scheduling experience.
  • Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
  • Willingness to be flexible and adaptable in a complex, matrix environment.

Nice To Haves

  • Healthcare background is strongly desirable.
  • EMR/EHR experience is preferred.
  • NextGen or Athena experience is preferred.
  • Experience in a physician practice is preferred.

Responsibilities

  • Provide pre-operative and post-operative surgical scheduling for the assigned physician.
  • Coordinate surgical site schedules and physician appointments while facilitating surgical dates with patients.
  • Obtain necessary authorizations and referrals from primary care physicians, specialists, and insurance companies.
  • Ensure surgeon preferences are accommodated within available resources.
  • Display concern and assist callers or people in face-to-face interactions, explaining procedures as appropriate.
  • Communicate with patients, the public, physicians, and other personnel in a friendly, courteous, helpful, and considerate manner.
  • Perform medical office coordination and other duties as assigned.
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