Security Scheduling Assistant

Colonial Security Services•Hillsborough Township, NJ
•Onsite

About The Position

The Security Scheduling Assistant coordinates and maintains schedules for security officers across multiple client sites while supporting security operations. The role involves filling open shifts, communicating schedule changes, monitoring attendance, coordinating staffing with Operations Managers, maintaining accurate records, and providing customer service to employees and clients. The position is part-time and located in Hillsborough, New Jersey, with shifts available Monday through Friday from 3 p.m. to 7 p.m. and Saturday or Sunday from 7 a.m. to 3 p.m. Pay is $20.00 per hour.

Requirements

  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to remain calm and make quick decisions in a fast-paced environment.
  • Reliable, detail-oriented, and dependable.

Nice To Haves

  • Previous scheduling, dispatching, or administrative experience preferred.
  • Experience in the security industry is a plus but not required.
  • Experience with scheduling software; TrackTik experience is a plus.

Responsibilities

  • Create and maintain schedules for security officers across multiple client sites.
  • Fill open shifts by contacting available officers and ensuring proper staffing coverage.
  • Communicate schedule changes and updates to officers and management.
  • Monitor attendance, call-offs, and late arrivals.
  • Coordinate with Operations Managers to ensure all posts remain fully staffed.
  • Maintain accurate scheduling records and employee availability.
  • Provide outstanding customer service to employees and clients.
  • Perform other administrative duties as assigned.
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