Security & Safety Manager

Tennessee Performing Arts Center Management Corp • Nashville, TN

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About The Position

The Security & Safety Manager maintains security operations to protect employees, guests, production, crew, and performers at all TPAC-managed venues and during TPAC events. The manager works closely with the Director of Safety and Security to support event operations and TPAC departments through staffing, guidance, and on-site surveillance. The role uses proactive practices, communication, and visible and invisible technology to support safety now and in the future.

The manager leads security supervisors and staff in day-to-day venue and event security at Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater, and War Memorial Auditorium. The position supports emergency preparedness and response, staff training, administrative needs, shift and event scheduling, billing, and incident investigations. The manager also serves as Manager on Duty for assigned events and follows TPAC event procedures and standards to help provide a safe and enjoyable experience.

Requirements

• 3–5 years of security and crowd management experience, including managerial experience.
• Comfort working with individual situations.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Tennessee unarmed security license.

Nice To Haves

• Previous theater or similar venue, event, and peer security experience.
• Familiarity with shift coverage, scheduling, and on-the-job training.
• Knowledge of CCTV and access control programs.
• CPR/First Aid certification.

Responsibilities

• Contribute to a team culture focused on respect, communication, inclusivity, and collaboration.
• Lead security operations for security and safety supervisors and staff, including their day-to-day functions.
• Oversee daily venue security and safety and event security at Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater, and War Memorial Auditorium.
• Support emergency preparedness and respond to medical emergencies, fire alarm activations, and other security-related incidents.
• Support the Director with staff training, administrative needs, daily shift and event scheduling, and billing for TPAC’s internal security team and contractors.
• Investigate venue security and safety incidents involving guests, TPAC departments, contractors, and management as needed, and provide concise documentation.
• Serve as Manager on Duty for assigned events and follow TPAC event structures, emergency procedures, and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed