Security & Safety Manager

Tennessee Performing Arts Center Management Corp • Nashville, TN

9d

About The Position

The Security & Safety Manager maintains security operations to support the safety of employees, guests, production, crew, and performers at TPAC-managed venues and events. The manager works closely with the Director of Security and Safety and with TPAC departments, providing staffing, guidance, and on-site surveillance to monitor security and safety concerns. Using proactive practices, communication, and visible and invisible technology, the manager works to help ensure the safety of everyone who visits TPAC.

The role provides leadership for security and safety supervisors and staff, supports emergency preparedness and response, and assists with training, administration, scheduling, and billing for TPAC’s internal security team and contractors. The manager investigates incidents, documents findings, and serves as Manager on Duty for assigned events.

Requirements

• 3–5 years of security and crowd management experience, including managerial experience.
• Comfort working with individual situations.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Tennessee unarmed security license.

Nice To Haves

• Previous experience in a theater or similar venue, event security, and peer security.
• Familiarity with shift coverage, scheduling, and on-the-job training.
• Knowledge of CCTV and access control programs.
• CPR/First Aid certification.

Responsibilities

• Contribute to a team-based culture focused on respect, communication, inclusivity, and collaboration.
• Lead security operations for security and safety supervisors and staff, including their day-to-day functions.
• Oversee daily venue security and event security at Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater, and War Memorial Auditorium.
• Support emergency preparedness and response, including responding to medical emergencies, fire alarm activations, and other security-related incidents.
• Support the Director with staff training, administrative needs, daily shift and event scheduling, and billing for TPAC’s internal security team and contractors.
• Investigate venue security and safety incidents involving guests, TPAC departments, contractors, and management as needed, and provide concise documentation.
• Serve as Manager on Duty for assigned events and apply knowledge of TPAC event structure, emergency procedures, and standards to support a safe and enjoyable experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed