Security Operator

SpaceX • College Station, TX

8d

About The Position

The Security Operator provides the first impression of SpaceX and its security requirements to employees, customers, vendors, and guests. The role welcomes and assists visitors, provides information about SpaceX, and helps ensure the safety and security of the company’s facilities and operations. Responsibilities may vary by campus and site needs and can include standing post, escort duty, tours, and other assigned tasks.

Requirements

• High school diploma or equivalency certificate.
• At least 3 years of experience working in a customer service or facility security-related capacity.
• Availability to work any schedule needed, including overtime, nights, weekends, and rotating schedules.
• Ability to occasionally stand in a static position for extended periods.
• Valid driver’s license.
• Possess or be eligible for a valid state security officer license.
• Meet ITAR eligibility requirements: be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or be eligible to obtain required U.S. Department of State authorizations.
• Position is subject to pre-employment drug testing and random drug and alcohol testing.

Nice To Haves

• Bachelor’s degree.
• Ability to navigate complex support needs and build solid relationships with internal stakeholders.
• Strong customer service and relationship- and team-building skills.
• Exceptional oral and written communication skills.
• Ability to de-escalate disputes or conflicts.
• Prior military, law enforcement, or security-related experience.
• Active First Aid/CPR/AED certifications.
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Track special events and visits.
• Provide high-quality customer service to employees, contractors, and visitors.
• Know and effectively implement access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities.
• Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as needed to initiate timely notifications and incident or emergency response measures, and assist emergency response personnel dispatched to a SpaceX site.
• Monitor site surveillance camera systems.
• Prepare clear and concise written incident reports.
• Report maintenance, facility, and technology issues and alarms.
• Build collaborative working relationships with other SpaceX departments and teams, SpaceX leadership, and, where applicable, landlords and building owners regarding day-to-day security operations, special events, and emergency situations.
• Perform duties that may include standing post, escort duty, tours, and other tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED